Privacy Policy

A. Device and Usage Information

The site automatically collects IP address, browser type, time zone, cookie identifiers, pages viewed, search terms, referral sources, and interaction data to operate and secure the website, detect fraud, and improve performance.

Source: Cookies, log files, pixels, tags, and similar technologies.

Disclosure: Service providers including payment processors, analytics providers, hosting providers, and fraud prevention services.

B. Order and Transaction Information

Collected at checkout: full name, billing/shipping address, email, phone number, order details, and purchase history. Credit card numbers are not stored; payments are processed through third-party providers like Stripe.

Purpose: Process payments, fulfill orders, arrange shipping, detect fraud, and comply with legal obligations.

Disclosure: Payment processors, shipping carriers, fraud prevention services, and operational providers.

C. Customer Support Information

Name, contact details, order information, and support history collected when customers contact the company.

Purpose: Provide support, resolve disputes, and process warranty claims.

2. Fraud Prevention and Risk Screening

The company uses automated and manual review processes to screen orders for potential fraud, particularly high value transactions involving motorized vehicles or freight class items, including payment verification, identity confirmation, IP analysis, and transaction history review.

3. How We Use Personal Information

• Provide products and services
• Process and verify payments
• Coordinate shipping and delivery
• Communicate regarding orders
• Provide customer service
• Detect and prevent fraud
• Improve website performance
• Send marketing communications where permitted
• Comply with legal and regulatory requirements

4. Behavioral Advertising

The site uses Google Analytics, advertising platforms (Google Ads, Meta Ads), and tracking technologies like cookies and pixels. Users may opt out through browser settings or visit www.aboutads.info.

5. Sharing of Personal Information

Shared with payment processors (Stripe), shipping carriers, fraud prevention providers, hosting providers, analytics and marketing partners, and legal authorities when required by law. We do not sell Personal Information for monetary compensation.

6. Data Retention

Records are retained as long as necessary to fulfill contracts, comply with tax obligations, resolve disputes, enforce agreements, and prevent fraud. Users may request deletion subject to legal retention requirements.

7. Your Privacy Rights

A. California Residents

May request access, correction, deletion of personal information, and information about data disclosures.

B. European Economic Area Residents

May have rights under data protection laws including access, correction, erasure, restriction of processing, data portability, and objection to processing. Personal data may be transferred to and processed in the United States.

8. Cookies

Used to enable website functionality, remember preferences, analyze traffic, and support marketing. Session-based and persistent cookies are available. Users can manage cookies through browser settings; disabling may impact functionality.

9. Do Not Track Signals

Because there is no consistent industry standard for responding to Do Not Track browser signals, we do not modify our data collection practices in response to such signals.

10. Security

We implement commercially reasonable technical and organizational safeguards to protect Personal Information. However, no internet transmission or storage system can be guaranteed to be completely secure.

11. Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors.

12. Changes to This Policy

Updates may occur to reflect operational, legal, or regulatory changes with revised effective dates posted.

Contact Information

Creature Racing Inc.